Who we are
Our website address is: https://dnaconciergeplus.com.
Comments
DNA Concierge Plus, LLC , values your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you interact with our services, including our website www.dnaconciergeplus.com, our office located at 137 n Oak Park Ave. Oak Park, IL 60301 and during any in-person or mobile testing appointment.
By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information from clients, depending on the services provided:
Personal Information: Full name, date of birth, address, phone number, email address, and photo ID.
Health Information: Medical history, test results, specimen data, and any information related to lab or diagnostic services.
Legal Identification: Social security numbers, court documents, or immigration paperwork (only if required for legal testing).
Payment Information: Billing name and details used to process service fees (handled securely by third-party processors).
Technical Data: IP address, browser type, and pages visited on our website for analytics and security purposes.
2. How We Use Your Information
We use your information to:
Schedule and administer testing appointments
Verify your identity for chain-of-custody purposes
Provide accurate test results to authorized parties
Maintain compliance with legal and regulatory requirements
Communicate service updates or respond to inquiries
Improve our website and customer service processes
We will never sell or rent your personal information to third parties.
3. HIPAA Compliance
DNA Concierge Plus is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). All medical and health-related information is stored securely and only shared with authorized parties in accordance with HIPAA regulations. Only designated staff and accredited laboratory partners have access to your private health data. HIPAA and OSHA for bloodborne pathogens certifications.
4. Disclosure of Information
Your information may be disclosed under the following circumstances:
With your written consent
To the designated laboratory for processing
To courts or legal professionals for court-admissible testing
To law enforcement if required by subpoena or applicable law
To DOT regulators or employer representatives if testing is performed under a consortium or workplace policy
5. Data Security
We take data protection seriously. We use physical, administrative, and technical safeguards to protect your personal and health data against unauthorized access, use, or disclosure. All digital records are stored using encrypted, password-protected systems, and paper forms are securely stored and shredded in compliance with industry standards.
6. Retention of Records
Client data and test records are retained for a period required by federal and state law or per lab guidelines. After this retention period, data is securely deleted or destroyed.
7. Your Rights
As a client, you have the right to:
Request access to your personal or test information
Correct any inaccuracies in your records
Request limitations on how your data is used
Withdraw consent for non-essential communication
File a complaint if you believe your data has been mishandled
To exercise any of these rights, please contact us at admin@dnaconciergeplus.com or call 833.345.4362.
8. Use of Cookies (Website Only)
Our website may use cookies or similar technologies to enhance the browsing experience and track general usage statistics. You may disable cookies in your browser settings if preferred, though certain features may not function properly.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., laboratories, appointment scheduling platforms). We are not responsible for the privacy practices or content of these external sites.
10. Children’s Privacy
We do not knowingly collect personal information from children under 13 years of age without parental or legal guardian consent. Minors must have appropriate documentation and authorization to be tested.
11. Updates to This Policy
We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on our website with the updated effective date. Continued use of our services after such updates constitutes your acceptance of the revised policy.
12. Contact Information
If you have questions or concerns about this Privacy Policy or your personal data, please contact:
DNA Concierge Plus, LLC
137 N. Oak Park Ave. Oak Park, IL 60301
Email: admin@dnaconciergeplus.com
Phone: 833.345.4362
www.dnaconciergeplus.com